Anti-Spam Policy

This Anti-Spam Policy is an agreement between DailyStory LLC (“we”, “us”, and “ours”) and you a customer (“Member”) of the Service or a representative of an entity that’s a customer of the Service certifying that you will use our services only to send messages (including, without limitation, text messages and commercial emails) to customers and prospects that have expressly consented (opted-in) to receive them. Our members are forbidden to transmit unsolicited text messages or commercial email (spam) via our system. DailyStory does not buy or sell email or phone number lists, nor do we allow our clients to use purchased or harvested email or phone number lists.

For email messages sent to customers of the members, DailyStory offers confirmed opt-in as an optional tool for our members to use to help minimize allegations of spam and abuse. When a customer of a member opts-out of an email they additionally opt-out of all future emails from that member. It is our members’ responsibility to ensure that any legally required disclosures are provided to their customers and prospects at the time and in the manner required by any applicable law.

We additionally require that members reconfirm (permission pass) or stop mailing/messaging an existing list when it is determined to be in violation of our anti-spam policies. Repeated violations or failures to comply with our policies may result in termination of that member’s access to the DailyStory system. DailyStory reserves the right to block messages from being sent to any address or phone number. However, the responsibility for ensuring compliance with any obligation to refrain from sending messages to such addresses/numbers rests with our members. DailyStory shall not be liable either for blocking or for any failure to block messages to such addresses or phone numbers.

Member agreement

Our members agree not to send text messages or commercial emails via our system unless the recipient has opted-in to receive such messages from the member in the manner required by any applicable law. For any opt-in list of email addresses or phone numbers used in DailyStory’s system, members agree to provide us with the source of the addresses/numbers, the method used for recipient opt-in, and details surrounding the process used, and whatever other information relates to the transaction or sign-up process used. This includes, but isn’t limited to, date and time of sign up, IP address of signup, website signed up from, disclosures provided in connection with the signup, manner of obtaining agreement, and whatever other information the member asked of the recipient at point of sign up.

Our members certify that they will not use rented, traded, or purchased lists, email append lists, or any list that contains email addresses/phone numbers captured in any other method than express, member-specific opt-in when using our system to send text messages or commercial emails. The use of opt-out lists for such communications is prohibited in our system. DailyStory retains the right to review member lists and emails/text messages to verify that members are abiding by the privacy and permission policies set forth herein. Our members are required to comply with our policies and all applicable laws.

How do we protect your privacy?

We use security measures designed to protect against the loss, misuse and mistaken alteration of data used by our system. We promise not to sell the email addresses and phone numbers our members used in our systems. Please review our Privacy Policy for more details.

Why did you receive an email or text message from our system?

You should only receive commercial emails and text messages sent through our system that you have agreed to receive from our members. Our members certify that all email addresses and phone numbers used in our system for text messages or commercial emails are opt-in contacts for people who have given permission to our clients to send them emails and/or text messages. As we indicate above, DailyStory does not allow nor desire that any member use our services to send unwanted text messages or commercial emails. If you don’t recognize who sent you a message, see the next section.

Reporting unwanted messages as spam

If you don’t recognize who used the DailyStory service to send you a given message, you can report it to us as spam by sending it (or, in the case of a non-email message, by sending an explanation) to abuse@dailystory.com.

We receive, investigate, catalog, and take appropriate action based on complaints we receive. Alternatively, or in addition, feel free to report the message to a spam reporting entity. For example, Spamcop at www.spamcop.net provides an easy way to report unwanted mail as spam.

You can also use your email provider’s (Gmail, Hotmail, Yahoo) “report as spam” mechanism to notify the ISP that the message is spam. ISPs use this information to determine good senders from bad senders, and we regularly work with ISPs to take action based on that data.

How do I stop receiving emails or text messages?

Each email sent by our members through the DailyStory system is required to contain a link that allows subscribers to easily unsubscribe in an automated way from receiving future emails from the sender. You may also change your expressed interests at any time. If you wish to unsubscribe or change your interests, simply follow the instructions at the bottom of any email.

To unsubscribe from future SMS messages sent by a client of ours through our system, follow the instructions provided by the sender within the message, or contact the sender. If that does not work, please let us know by sending an email to abuse@dailystory.com.

CASL compliance is your responsibility

Our Anti-Spam Policy and other policies are designed to keep DailyStory and our members compliant with CAN-SPAM laws. If you need to comply with Canada Anti-Spam Legislation (CASL) you may need to do more. In full transparency, if you are sending email to Canadian addresses, we expect you to be CASL compliant.

Will message recipient’s information be shared, sold or rented?

We do not share individual personal information provided to us in our system with a third party that is not involved with us in delivering our service without providing advance notice to our customer who provided it to us, unless compelled to do so by law. We do not sell or rent any such information.

If you have any questions about DailyStory’s Anti-Spam Policy, please contact us at abuse@dailystory.com.

Updated November 2023